May Bank Holiday Closures ...
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The Carents room ...
Children and Young People Engagement ...
Children and Young People Engagement ...
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Measles ...
National Data Opt Out ...
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Sharps Bin Collections ...
The NHS App ...
The initiative allows residents who require help with one or a number of issues to access a catalogue of information, advice, help and support. ...
Information and resources on housing, health, living independently, money advice, work, security and other topics that assist the county’s residents can be found on this site. ...
First Contact Plus is delivered by Leicestershire County Council in partnership with GPs, the police, health organisations, voluntary groups and social care departments, district & borough councils who are helping adults across the county by working together to make access to services much easier. ...
For more information please visit: www.FirstContactPlus.org.uk ...
Zero Tolerance: we have recently been experiencing an increase in rudeness and aggression from patients. If you are rude, swear or aggressive to any member of our staff, either over the telephone or in person, action will be taken. All staff are trained to help and support patients and direct them appropriately - please help us to help you! ...
Need emergency dental care? If you are unable to see your dentist, particularly when they're closed, please contact NHS Dental Access - 10 Nelson Street, Leicester, LE1 7AB Tel: 0116 295 1278 ...
'Talk before you Walk' - We urge patients to contact the surgery during opening times or contact 111 before attending the A&E department. Ring the practice on 01509 816364 or call NHS 111: we can advise you about what to do. A&E is not always the best place! Please remember the surgery can deal with a range of minor injuries as well! ...
We are accepting new patients! ...
The surgery list is open and we are registering new patients. It's a simple process...fill in the application form on line via this website, or collect a form from the surgery. Once completed, leave the rest to us! We are happy to show you around if you like and meet our award winning team. ...
Isabel Symptom Checker: ...
The practice prides itself on early diagnosis and patient engagement. Please visit www.Isabelhealthcare.com to see how this can help you! ...
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Online Services

The NHS App

news: have access to aspects of your medical records including a summary, any allergies, list of immunisations and medications. Visit the Patient Online section (item 7 under Further Information from the main page on our website)

Repeat PrescriptionsManage your Repeat Prescriptions

Patient SurveyTake our patient survey

Cancel AppointmentsCancel any existing appointments

AppointmentsManage and book appointments

Change Contact DetailsChange your Contact Details

Your Clinical RecordUpdate your Clinical Record

Newsletter Sign UpSign up for our Newsletter

Have Your Say

Survey Information

Survey Report

Friend & Family Test

Friend & Family Results

Patient Group

Friends of Highgate Surgery (PPG)

Constitution

Our PPG - we need you!

Minutes of Meetings/ Annual Reports

Welcome to the Highgate Medical Centre Online

Highgate Surgery We are a small traditional family doctor service. We aim to provide the highest standards of modern scientific and caring general practice.

Our surgery is modern and purpose-built (on one level only) providing a variety of services on site. The Surgery is situated in the centre of Sileby on Storer Close, just off Highgate Road. There is parking for patients and it is close to local bus routes.

Our Mission

To provide our patients with the highest standard of health care which is comprehensive, friendly and accessible. To listen to the views of our patients. To treat all patients with courtesy, respect and as equal individuals.

Patient Participation Group

We have an active Patient Participation Group called Friends of Highgate Surgery. The aims of this group are to provide feedback to the practice about its service and act as a support and resource for patients. Please contact reception for details.

AccuRx Patient Triage Online

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1700 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.

You can contact us about a medical, administrative or prescription issue by clicking the link BELOW

https://florey.accurx.com/p/C82644

Medical Students

Our practice is a teaching practice for the University of Nottingham. With the supervision of our GPs and other members of the team, medical students may, with your consent join your consultation either face to face or by telephone. This allows our future doctors to learn clinical aspects along with communication skills and to understand patient views about their care. We appreciate your help with their learning. Please let us know if you have any questions about our medical teaching.

Research

As a practice, we are committed to being involved in clinical research to help improve outcomes and experiences for patients.

This means that we are proud to be able to provide our patients with the opportunity to participate in carefully selected research studies relevant to them. Together, this helps us to develop new treatments and medicines for the future.

An overwhelming majority of patients who participate in research studies have a positive experience. There are many different types of research available for people to take part in.

To find out more and to help us to continue to improve healthcare, please speak to a member of staff. Alternatively, you can search for research taking place near you here.

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Access to medical records

From the 31st October 2023 you will be given full prospective access to your medical records via the NHS App and all other patient services apps such as Airmid and SystemOnline.